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We are committed to protecting your personal data and fully comply with the UK General Data Protection Regulation (UK GDPR).
Data Collection & Use
We collect only the personal information necessary to process your ticket enquiries and orders, such as your name, contact details, and payment information. This data is used to:
We may also contact you with relevant information about upcoming events, promotions, or changes to our services. You can opt out of these communications at any time.
Data Storage & Security
Your data is stored securely on our servers and protected against unauthorised access, alteration, or disclosure. We do not sell or rent your personal information to any third parties.
Personally Identifiable Information (PII)
Personally Identifiable Information (PII) refers to any data that can be used to identify an individual, either directly or indirectly. This includes, but is not limited to, your name, email address, phone number, and payment details. We only collect PII that is necessary to provide our services, and we take appropriate technical and organisational measures to ensure it is stored securely and processed lawfully. Your PII will never be shared with third parties unless required for service delivery or by law.
Third-Party Services
To operate efficiently and securely, we use trusted third-party tools and services, including Payment processors to securely handle your payment details. These providers process your payment data directly and do not share full card details with us.
Any third party companies are GDPR-compliant and process your data only as necessary to deliver their services.
Your Rights
You have the right to access, update, or request deletion of your personal data at any time. If you would like us to remove your information from our systems, please contact us. Note that doing so may limit our ability to provide you with updates or service-related information.
If you have any questions or concerns about how your data is used, please don’t hesitate to contact us.