Terms and Conditions

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PLEASE READ CAREFULLY

** All e-Tickets will be sent to the email address provided 3-5 days before matchday **

TICKETS

The online purchasing system is designed to accept standard individual bookings for tickets. For group enquiries or bespoke arrangements please email: nick@astadius.com

Astadius reserves the right to cancel multiple purchases that are deemed to be group bookings. Group bookings must be requested to: nick@astadius.com

A purchase is NON-REFUNDABLE whatever the personal circumstances of the traveler. 

Do NOT purchase if you are unsure of your intention to travel/attend.

All tickets are guaranteed together minimum in pairs.

We do not guarantee odd numbers, only pairs (obviously we will do our best to accommodate).

Astadius will arrange ticket delivery to the lead name of the purchase. Astadius provide e/tickets 72 hours prior to kick off. e/tickets can be printed at home, or shown from cell phone at stadium to gain entry.

If a weekend match date changes from Saturday to Sunday or vice versa, refunds are NOT possible. 

However if an alternative match is required we will do our best to accommodate and deal with each case individually.

Real Madrid tickets: Before buying any Real Madrid Match tickets please ensure access to a smartphones in case tickets are received as QR tickets. Please contact Astadius if you have any questions. 

MATCH POSTPONEMENT

If a match is postponed at short notice due to weather conditions, industrial action, force mayor or any other reason not within the control of the football club or TV companies, the match ticket will remain valid for the rescheduled date. Depending on availability an alternative match may be offered.  

* Group bookings - Terms and conditions will be agreed at the time of booking.

MATCH DATE CONFIRMATION

Astadius will update the booking system when dates have been confirmed by TV. However, there may be occasions when fixtures may be amended further. Normal Astadius cancellations policy will apply.

OUT OF HOURS

This number will be included on the documentation.

TRAVEL

We recommend to book flights and accommodations according to the possible changes, with at least 1 day before the scheduled date.